At Donau Dental Clinic, your privacy is important to us. This policy outlines how we collect, use, store, and protect your personal data in accordance with the Data Protection and Privacy Act, 2019 of Uganda.
Who We Are
Donau Dental Clinic is a trusted dental practice with branches in Nakasero Hill (Main), Bweyogerere, and Naalya. We are committed to providing high-quality and affordable dental care, while respecting your data privacy.
What Data We Collect
We may collect and store the following personal information:
- Identification: Name, gender, date of birth, ID number
- Contact Info: Phone number, email address, home address
- Health Info: Dental history, treatment records, prescriptions
- Appointment & Payment: Visit dates, invoices, insurance info
- Website Usage: IP address, browser data (via cookies)
Why We Collect Your Data
We use your data to:
- Deliver safe and accurate dental care
- Schedule and manage your appointments
- Communicate updates and reminders
- Process billing and insurance claims
- Improve our services and patient experience
- Meet legal and regulatory requirements
Legal Basis for Processing
We process your personal data based on:
- Your consent
- Contractual obligation
- Legal compliance
- Our legitimate interest (e.g., improving care)
Data Sharing
Your data may be shared with:
- Our internal medical and administrative team
- Trusted third-party service providers (e.g. labs, IT)
- Regulatory authorities when legally required
We do not sell your personal data.
Data Protection & Storage
We use industry-standard safeguards to protect your data, including:
- Secure medical record systems
- Restricted access controls
- Staff confidentiality training
Your data will be retained only as long as necessary or as required by Ugandan law.
Your Data Rights
Under Uganda’s law, you have the right to:
- Access your personal information
- Request corrections
- Request deletion (where applicable)
- Withdraw your consent
- Object to certain types of processing
- File a complaint with the National Personal Data Protection Office (NPDPO)
To exercise these rights, please email us at: admin@donaudental.org
Cookies
Our website uses cookies to enhance your browsing experience. You can control cookie preferences through your browser settings.
External Links
This site may link to third-party websites. We are not responsible for their privacy policies or practices.
Updates to This Policy
We may update this policy from time to time. Changes will be posted on this page.
Contact Us
For questions or concerns, contact:
or call +256 776 943 280
